Experiences
Most UX designers stumble into the field by accident. I engineered my way here deliberately.
After spending years designing spacecraft telemetry systems where failure literally wasn't an option, I discovered something fascinating: the same zero-failure thinking that keeps rockets in orbit also transforms how millions of people interact with financial technology.
Today, I apply aerospace-grade precision to enterprise UX challenges, helping Fortune 500 companies turn complex technical systems into intuitive experiences that drive measurable business results.
2020-Present
Founder & Principal AI/UX Consultant
Built AI-enhanced UX practice serving enterprise clients. Delivered dramatic revenue growth for e-commerce and operational cost reductions for telecom through intelligent design and workflow optimization.
At InflectionFlow
Apr 2023-Feb 2024
Senior UX/UI Designer (Contract)
Led multi-brand design system migration for 15 teams. Reduced design debt 60% and accelerated development cycles 25% across Bell, Virgin, and Lucky brands.
At Bell Canada
May 2022-Jan 2023
Senior Product Designer (Contract)
Defined complete UX strategy for wealth management dashboard handling $2.3B+ in client assets. Built ML-driven portfolio interface earning unanimous stakeholder approval.
At IBM × RBC Wealth Management
Mar 2019-Oct 2020
Senior UX Designer
Designed first in-app paper-to-electronic statements switch for millions of Canadians. Revamped mobile trading flows and created universal 2-factor authentication UX.
At TD Canada Trust
Nov 2016-Nov 2017
UX/UI Designer
Delivered wealth dashboard and e-Statements projects. Optimized payee search to reduce branch and call-center traffic while improving user satisfaction.
At BMO Financial Group
Aug 2015-Nov 2016
Director of Design
Led four-designer team scaling crypto wallet from 5K to 720K monthly users through streamlined onboarding and user-centered design improvements.
At Decentral/Jaxx Wallet